Shannon’s Park Inn by Radisson Hotel has been voted the best of 26 Park Inn by Radisson hotels in Ireland, the UK and Western Europe for guest satisfaction in 2018 and again in 2019. The results were compiled from the reviews each hotel received from its customer base across all booking platforms covered by the global review index.
This amazing accolade has been welcomed by the hotel’s management and staff where delivery of exceptional customer service is the operational mantra, and which has now been recognised and rewarded.
General Manager Louise O’Hara ecstatically welcomed the news, stating: “To be voted best in the group for our commitment to customer service and guest satisfaction is way beyond our expectations, and to achieve this, 2 years in a row is testament to our dedicated team.
“To outscore 25 hotels in our group is a tremendous boost for this area, quite apart from staff, as it shows the level of hospitality that we have to offer here in the Shannon region. Our hotel is oftentimes the first and last impression a visitor gets when arriving and/or leaving Ireland and we go out of our way to make that guest experience memorable and lasting.”
Park Inn by Radisson is also a fantastic base for the Wild Atlantic Way, with the wonderful beaches and golf courses of Lahinch, Spanish Point and Doonbeg, just 45 minutes away. And of course, the magnificent Cliffs of Moher less than an hour away.